TERMS OF SERVICE - TERRALINK RENTALS
Last updated: October 2026
TerraLink Rentals ("we", "us", "TerraLink") rents portable Starlink Mini kits in Newfoundland and Labrador. Contact: terralinkrental@gmail.com. When you book, pay a deposit, pick up, or use a kit, you agree to these Terms and to the rental agreement we send with your order. If the two differ for a booked order, the rental agreement for that order controls.
1. EQUIPMENT RENTED
Each rental is temporary use of a Starlink Mini kit. A standard kit includes the antenna and router, waterproof protective case, 50-foot power cable with wall plug, 12V vehicle inverter / car adapter, window suction mount and pole mount. Optional items, such as the Anker battery bank and charger, only apply if shown on your booking. The rental includes temporary internet access on our Starlink account for the rental period only. You do not get account ownership, logins, or ongoing service after return. Speed, coverage and uptime depend on Starlink's network, weather and location. We do not guarantee performance. All equipment stays our property.
2. RATES AND PAYMENT (CAD)
Personal rates - 3 days: $35 - 7 days: $70 - 14 days: $130 Business rates - 1 day: $25 - 3 days: $60 - 7 days: $100 Optional Anker battery bank: $5 per day (maximum $25 per rental). Delivery (DRL, island-wide): $25 flat. Taxes as shown at checkout. Partner discounts and complimentary creator rentals apply only when we confirm them in writing on your booking.
Due at booking: 50% of the rental fee plus the full delivery fee, if any. That amount is your deposit. We accept e-transfer and the payment options on our website. Deposit refunds follow Section 6.
Payment before pickup: We will send payment details for the remaining balance 24 hours before your rental start time. The balance must be paid in full before the equipment is picked up, delivered or shipped. If the balance is not paid by the start time, we may hold the equipment until payment is made, or cancel the booking under our cancellation terms.
Late payment fee: Any amount owed to TerraLink Rentals after a rental ends, including late return fees, damage, replacement or business invoices, is due within 7 days of the invoice date. If it is not paid by then, a late payment fee of $10 applies.
3. DELIVERY, PICKUP AND RETURN
Local pickup: St. John's or Paradise, as arranged. Island delivery: DRL Coachlines to one of our listed Trans-Canada Highway stops. You choose the stop at checkout. We email the pickup time and place. DRL locations typically hold a package for about 24 hours. After that the kit is returned to us. We will contact you about rescheduling or canceling under Section 6. We are not responsible for carrier delay, loss or damage in transit beyond helping you rebook when we can. Bring valid government-issued photo ID at pickup or when you accept delivery. Keep your contact details current. Return the complete kit by 12 noon on the last day of your rental period, to the same or another listed DRL stop, or as we arrange. Late return: $25 per day until we confirm we have the kit back.
4. YOUR RESPONSIBILITIES
Use the kit as intended and only for lawful purposes. - Follow Starlink's rules for use of the service. - Do not open, modify or tamper with the equipment. - Keep it clean, dry and reasonably protected. - Do not lend, sub-rent or hand the kit to someone else without our written OK. - Tell us right away if something is damaged, lost or stolen. You are responsible for the kit from the moment you receive it until we confirm safe return in writing.
5. DAMAGE, LOSS AND THEFT
If equipment is lost, stolen, or damaged beyond normal wear, you pay the replacement amounts below (CAD). Missing accessories are charged at these amounts too. The same list appears in your rental agreement. Replacement amounts: - Full dish / router: $499 - Power cable: $100 - 100-watt car adapter: $50 - Anker battery bank: $199 - Weatherproof case: $80 - Pole / pipe adapter: $60 - Kickstand: $60 For theft or loss, report it to police within 24 hours of discovering it and send us the report within 48 hours of filing. Missing that step does not remove the replacement charge. We photo-inspect before rental and after return. We aim to finish the return inspection within 24 hours and will tell you about any charges.
6. CANCELLATION AND DEPOSIT REFUNDS
Cancel by written notice to terralinkrental@gmail.com. A deposit refund only applies after we reply in writing to confirm we received your notice and that the refund applies. - More than 72 hours before the rental start: the deposit is refundable once we confirm your cancellation in writing. Amounts you paid beyond the deposit are refunded the same way. - 72 hours or less before the rental start: the deposit is not refunded. In our written reply we will say what, if anything, of any balance paid beyond the deposit is refunded. - If we cancel, we refund the deposit and any other amounts you paid for that booking. "72 hours" means 72 hours before the start date and time on your booking. Delivery fees already paid to the carrier may not be recoverable; we will say what we can refund in our written reply.
7. LIABILITY AND RISK
You use the equipment at your own risk. TerraLink Rentals and Joshua Kane are not liable for any damage, injury, loss or expense of any kind that is caused by, or connected to, the rented equipment or its use. This includes damage to your property, vehicle, devices or data, damage to other people or their property, lost profits, business interruption, and losses from the equipment or internet service failing or being unavailable. This applies to the extent Newfoundland and Labrador law allows. You agree to cover TerraLink Rentals and Joshua Kane for any claim by a third party that comes from your use of the equipment. Set up and use the equipment safely, keep it clear of water, traffic and power lines, and follow the setup instructions. The equipment is provided as available, with no guarantee of coverage, speed, uptime or performance. We recommend you carry your own insurance.
8. PRIVACY
We use your name, email, phone and booking details to run the rental and contact you about pickup, return and payment. We do not sell your personal information. Privacy questions: terralinkrental@gmail.com.
9. GOVERNING LAW
These Terms are governed by the laws of Newfoundland and Labrador. Disputes are handled in the courts of St. John's, Newfoundland and Labrador.
10. GENERAL AND CHANGES
These Terms and your rental agreement are the whole agreement between us for your booking. If any part is found unenforceable, the rest stays in effect. We are not liable for delays or failures caused by weather, carrier issues or other events beyond our reasonable control. We may update these Terms. The version on our website (www.terralinkrentals.com/terms) on the day you book applies to that booking, unless we agree otherwise in writing on your order.